Account & data deletion
Option 1 — delete inside the app (fastest)
- Open the app and go to the Profile tab.
- Scroll to My data.
- Tap Delete account and confirm.
Deletion is scheduled immediately. For 30 days you can change your mind — open the app and tap Cancel deletion. After 30 days everything is permanently erased.
Option 2 — request deletion without the app
If you have already uninstalled the app, e-mail privacy@parcelsdeals.app (subject: “Account deletion request”) from any address. Because profiles are anonymous, include whatever helps us locate yours: approximate first-use date, your parcel tracking numbers, or a data-export file if you made one. We locate and erase matching profiles within 30 days and confirm by reply.
What is deleted
- Anonymous profile and its identifiers
- All parcels, parcel names and tracking history; the tracking numbers are also removed from tracking at our tracking data provider
- Settings and consent records
- Push token (notifications stop)
- Usage statistics linked to the profile
What is retained, and why
| Data | Why | How long |
|---|---|---|
| Your e-mail correspondence with us, if any | Evidence that the request was handled | Up to 2 years |
Nothing else is retained.
Deleting only some data
You can delete individual parcels in the app at any time (open the parcel → Delete), and remove usage statistics by switching off Profile → Privacy → Analytics, without deleting the account.
Questions
privacy@parcelsdeals.app · more in the Privacy Policy